Terms of Service

Version 2026-11-14 · Last updated November 14, 2026

These terms are between Phantom Merchandise LLC ("Phantom", "we") and the person who opens a team store ("you"). By opening a store, you agree to them. We wrote them in plain English on purpose.

1. What we do

We host your team store, make each item when it's ordered, ship it, collect any sales tax, and handle customer service and refunds for the families who buy. Phantom is the seller on every order placed in your store.

2. Your subscription

• Your store costs $47.99 a month, billed to the card you give at signup. Our payment processor, Stripe, stores your card. We never see the full number.
• You can cancel anytime. Your store closes at the end of the period you've already paid for.
• If we can't confirm that you have permission to use the names and logos in your store, we'll close the store and refund your subscription.

3. Names and logos

• You confirm that you're allowed to open this store for your program, as a coach, staff member, booster officer or other authorized person.
• You confirm that you have permission from the school, district or organization that owns the names and logos you upload, or that you'll get it before anything sells.
• For every design you send us for approval, you give Phantom permission to print it on products and sell those products in your store, and to show it in previews and marketing materials for your store.
• If any of that turns out not to be true, you agree to cover Phantom's costs from claims about it, including reasonable legal fees.
• Don't upload college or professional team logos, or any artwork you don't have the right to use.

4. Our review and reports

• We review every design before it goes on sale, and we may contact you to confirm details.
• We can pause, change or remove any product or store, for example after a report from a rights owner or if we can't confirm permission.
• Anyone can report a store from its footer. We look at every report and act on valid ones promptly.

5. Program earnings

• Your program earns $5 for each everyday item and $10 for each premium item sold in your store, as listed in your store.
• We pay earnings monthly, by the 15th, for the month before, to the payee you set up on the Get paid page.
• Payouts go to the school or booster organization by default. If you choose to be paid personally, you're responsible for handling that money under your school's and program's rules, and for any taxes on it.
• We may need tax details from the payee, such as a W-9 or the information Stripe collects, before we can pay.
• Earnings aren't owed on orders that are refunded or charged back.

6. Your account

• Your private store link works like a password. Don't share it outside your program.
• You're responsible for the products, prices and text you approve in your store.

7. Limits

The service is provided as it is. To the extent the law allows, Phantom's total responsibility to you for any claim is limited to the subscription fees you paid in the three months before the claim.

8. Changes

We may update these terms. If we make a significant change, we'll email you before it takes effect. Continuing to use your store after that means you accept the new terms.

Questions

Email daniel@phantommerchandise.com.